We’re delighted you’re travelling with Dance4Two! These terms and conditions set out what you can expect from us, and what we expect from you. We’ve tried to set this out as clearly as possible – clear agreements only make for a better trip.
Article 1. Definitions and applicability
These terms and conditions apply to all trips, weekends and festivals booked through Dance4Two. “Traveller” means anyone on whose behalf a booking is made. “Lead booker” means the person who requests the booking and is thereby also responsible for the fellow travellers they register.
All trips offered by Dance4Two are package travel arrangements. The statutory rights that apply to package travel therefore apply to your booking.
Article 2. The travel offer
We compile our travel offers with care. Obvious errors or mistakes in an offer — for example in the price — are not binding on us. Offers are valid while, and to the extent that, stocks last, and are subject to availability with our partners.
Article 3. Formation of the contract
The package travel contract is formed as soon as the traveller submits the booking via the website. The traveller immediately receives an automatic booking request confirmation. Dance4Two then checks the booking for completeness, availability, selected extras and the accuracy of the total travel price. Within 24 hours, the traveller receives the final booking confirmation. Obvious errors or missing information will be corrected in consultation with the traveller.
Article 4. Lead booker and fellow travellers
Anyone who makes a booking for several people is the lead booker and is liable for all obligations arising from the booking, including on behalf of fellow travellers. The lead booker ensures that fellow travellers are aware of these terms and conditions.
Article 5. Total travel price
The total travel price is stated with the trip and includes the services explicitly mentioned. Services that are not expressly mentioned, such as individual meals, insurance or flights, are not included unless stated otherwise.
Article 6. Deposit and payment
When booking your trip, you pay a deposit of 15% of the total travel price. You must pay the remaining balance no later than four weeks before departure. If you book within six weeks of departure, the full total travel price is payable immediately.
If you do not pay on time, we will contact you. If we are unable to resolve this together, Dance4Two may cancel the booking; in that case, the cancellation costs set out in Article 11 are payable.
Have you booked separate flight tickets with us or had us arrange them on your behalf? Different payment and cancellation terms of the airline may apply to these — see also Article 11.
Article 7. Travel documents
You are personally responsible for:
- a valid passport or identity document;
- any visas required;
- vaccinations and other health formalities;
- checking travel advice and government information for your destination in good time.
We are happy to provide information on this, but the ultimate responsibility lies with you.
Article 8. Responsibilities of the traveller
We expect you to follow the reasonable instructions of our tour leaders when booking and during the trip, to be present at departure points on time, and not to inconvenience other travellers. We also recommend taking out cancellation insurance. See Article 19 for the mandatory travel insurance.
Article 9. Changes by the traveller
Do you want to change something after your booking, such as the room arrangement or a name change? Please let us know in writing or by email as soon as possible. We will do our best to process changes but cannot guarantee this. Costs may be associated with a change, depending on what our partners (hotels, airlines) charge for this.
Article 10. Transfer of the booking
You may transfer your booking to someone else, subject to conditions, provided that person meets all the requirements of the trip. Please notify us of a transfer in writing as soon as possible. Any costs our partners charge for a name change will be passed on to you.
Article 11. Cancellation by the traveller
If you cancel your trip, the following cancellation costs apply (as a percentage of the total travel price):
- up to 56 days before departure: 15%, with a minimum of €50;
- 56 to 42 days before departure: 30%;
- 42 to 28 days before departure: 50%;
- 28 to 14 days before departure: 75%;
- 14 to 7 days before departure: 90%;
- within 7 days of departure: 100%.
Cancellations must be made in writing or by email. The cancellation date is the date on which we receive your cancellation. Flight tickets and other separately purchased components may be subject to different cancellation costs, for example those of the airline.
Article 12. Changes by Dance4Two
Sometimes changes to a trip are unavoidable, for example due to circumstances at a hotel or carrier. We will inform you of significant changes as soon as possible. In the event of a substantial change, you have the right to refuse the change; we will then discuss a suitable alternative together.
Article 13. Cancellation by Dance4Two
Dance4Two may cancel a trip due to unavoidable and extraordinary circumstances (see Article 15). We will let you know as soon as possible and will work with you to find a suitable solution, such as rebooking or a refund.
Article 14. Guaranteed departure
Our trips always go ahead, regardless of the number of participants. This does not alter the fact that, in exceptional situations — for example due to unavoidable and extraordinary circumstances — a trip may still need to be changed or cancelled.
Article 15. Unavoidable and extraordinary circumstances
Sometimes circumstances beyond our control — such as extreme weather, natural disasters, war, terrorism or government measures — mean that a trip must be changed, postponed or cancelled. In that case, we will work with you to find the best solution, within the limits of what can reasonably be expected of us.
Article 16. Performance of the trip
We do everything we can to ensure your trip runs as announced. Local circumstances (such as roadworks, weather or opening hours) may sometimes make adjustments to the programme necessary. We will keep you informed of this as best we can.
Article 17. Help and assistance
If you run into difficulties during the trip, we will do what can reasonably be expected of us to help you, for example by putting you in touch with the appropriate local assistance services or by providing practical support.
Article 18. Liability
Dance4Two makes every effort to ensure your trip goes as smoothly as possible. If something goes wrong due to a failure on the part of Dance4Two or of a partner we have engaged, Dance4Two is liable for this in accordance with the rules of Dutch law and any applicable international conventions and EU package travel legislation.
Dance4Two is not liable for damage resulting from circumstances beyond our control, from your own acts or omissions, or from unavoidable and extraordinary circumstances. Nothing in these terms and conditions limits liability for damage resulting from intent or deliberate recklessness on the part of Dance4Two, and nothing in these terms and conditions affects the statutory rights you have as a traveller, for example under package travel legislation.
Article 19. Travel and cancellation insurance
The traveller is required to have appropriate travel insurance throughout the entire trip, with sufficient cover for medical expenses, repatriation, luggage and assistance.
Article 20. Complaints during the trip
Do you have a complaint during the trip? Please report it to your tour leader or to the relevant service provider on site as soon as possible, so that we have the opportunity to resolve the problem immediately. If possible, also record the complaint in writing, for example by email.
Article 21. Complaints after the trip
If your complaint was not (fully) resolved during the trip, please submit it in writing as soon as possible after returning home to info@dance4two.nl, with a clear description. We take every complaint seriously and will respond within a reasonable period.
Article 22. Privacy
You can read how we handle your personal data in our privacy statement.
Article 23. VZR Garant
To comply with the statutory guarantee requirement, Dance4Two makes use of the guarantee scheme provided by VZR Garant. More information about this can be found on our page about VZR Garant and financial security.
Article 24. Applicable law
Dutch law applies to all agreements with Dance4Two.
Article 25. Contact
Do you have a question about these terms and conditions? Please feel free to contact us at info@dance4two.nl.
You dance. We’ll take care of the rest.
